Privacy Policy

Last updated: 22 October 2026

The Cash Flow Queen respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, purchase a product, enrol in a course, complete a form or otherwise interact with us.

For the purposes of this Privacy Policy, “The Cash Flow Queen”, “we”, “us” and “our” refers to [LEGAL BUSINESS NAME], trading as The Cash Flow Queen, ABN [ABN].

1. What information we may collect

Depending on how you interact with us, we may collect information such as:

  • your name;

  • email address;

  • phone number;

  • business name;

  • information you provide about your business;

  • information submitted through forms, questionnaires or the Business Barometer;

  • details relating to products, courses or services you purchase or enquire about;

  • correspondence between you and The Cash Flow Queen;

  • billing and transaction information;

  • feedback, testimonials or survey responses; and

  • technical information such as your IP address, browser type, device information, website

  • activity and referring pages.

Payment card details may be processed by third-party payment providers. We generally do not directly store complete credit or debit card information.

2. How we collect information

We may collect personal information when you:

  • We may collect personal information when you:

  • complete a form on our website;

  • subscribe to emails or resources;

  • purchase a book, course, program or other product;

  • register for an event or training;

  • complete the Business Barometer or another questionnaire;

  • book a call or consultation;

  • contact us by email, phone, social media or another channel;

  • become a client;

  • provide feedback or a testimonial; or

  • browse or interact with our website.

We may also receive information from third-party platforms or service providers where you have authorised them to provide that information to us.

3. Why we collect your information

We may use your personal information to:

  • respond to enquiries;

  • provide products, courses, resources and services you request;

  • manage bookings, payments and customer accounts;

  • deliver digital products or course access;

  • provide support;

  • communicate with you about your purchase or enquiry;

  • understand your business needs where you request our assistance;

  • improve our website, products, courses and services;

  • send newsletters, educational content, offers or other marketing communications where permitted;

  • manage our business and administrative requirements;

  • prevent misuse, fraud or security issues; and

  • comply with our legal obligations.

We will only use your information for purposes that are reasonably connected with why it was collected, or where otherwise permitted by law.

4. Business and financial information

Some of our services may involve you voluntarily providing information about your business, finances, cash flow or business performance.

We understand that this information may be commercially sensitive and will take reasonable steps to protect it.

Information provided through general website forms, quizzes or educational tools should not be treated as a substitute for personalised professional advice.

Where you engage Amanda Fisher or The Cash Flow Queen for consulting, CFO or other professional services, additional terms, confidentiality obligations or service agreements may apply.onal information to:

5. Marketing communications

If you subscribe to our mailing list, download a resource, register for a program or otherwise consent to receive communications from us, we may send you information about:

  • business finance and cash flow;

  • new articles or resources;

  • books and courses;

  • events or training;

  • services; and

  • special offers or updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

We may still send you non-marketing communications that are necessary to provide a product or service you have requested.

6. Cookies and website analytics

Our website may use cookies and similar technologies to help the site function, understand how visitors use the website, improve performance and support marketing activities.

These technologies may collect information including:

  • pages visited;

  • time spent on the website;

  • browser and device information;

  • IP address;

  • referring websites; and

  • general website interaction data.

Some cookies may be provided by third-party services such as analytics, advertising, payment, booking or website technology providers.

You can usually control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

7. Third-party service providers

We may use third-party service providers to operate our business, including providers of:

  • website hosting and management;

  • customer relationship management systems;

  • email marketing;

  • appointment scheduling;

  • online course delivery;

  • payment processing;

  • accounting;

  • analytics;

  • cloud storage;

  • automation tools; and

  • professional or technical support.

These providers may process personal information on our behalf where reasonably necessary to provide their services.

Some providers may store or process information outside Australia. Where required, we take reasonable steps to ensure personal information is handled appropriately.

8. Third-party websites

Our website may contain links to external websites, including online retailers, social media platforms, payment providers and other third-party services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

9. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include appropriate technical, administrative and access controls.

However, no internet transmission or electronic storage system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

10. How long we keep information

We retain personal information for as long as reasonably necessary to:

  • provide products or services;

  • maintain business and transaction records;

  • meet legal, accounting or regulatory obligations;

  • resolve disputes; and

  • manage legitimate business requirements.

When information is no longer required, we may securely delete, destroy or de-identify it where appropriate.

11. Accessing or correcting your information

You may contact us if you would like to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate or outdated information; or

  • raise a question about how your information is being handled.

We may need to verify your identity before providing access or making certain changes.

12. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us first so we can investigate and respond.

We will aim to address privacy concerns within a reasonable period.

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner if you are not satisfied with our response.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or legal requirements.

The latest version will be published on this website with the updated date shown above.

14. Contact us

If you have questions about this Privacy Policy or the way we handle personal information, please contact:

The Cash Flow Queen
[LEGAL BUSINESS NAME]
ABN: [ABN]
Email: [PRIVACY/CONTACT EMAIL]
Postal address: [POSTAL ADDRESS]